Contact
A person reads these and a person replies to them, usually within one working day. You do not need an account to write, and there is no sales sequence waiting on the other side of the form.
Send a message
Every field except company is required.
Write directly
contact@crbn.creditThe same inbox the form reaches. Replies come from a person, within one working day.
What to write about
- A figure you think is wrong. Tell us which one and what you expected. It is the most useful message we get.
- Billing, an invoice, a refund, or a cancellation.
- Whether the data covers a registry, a country or a methodology you need.
- Programmatic access. Tell us what you would call and how often.
Billing and payments
Subscriptions are sold and processed by Paddle.com Market Ltd, who act as the merchant of record. Invoices come from them, and no card details are stored on our servers. A refund can be arranged by either of us, and writing to us is usually faster.
Already a client
Raise a ticket from inside the terminal instead. It arrives attached to your account, so nothing has to be looked up.
Open the terminal